• What if my income changes?
    Notice of change must be reported within 10 days of the income change. The change may or may not affect your rent. For more information call your Program Specialist, (406) 549-4113.

  • What to do if there is a change in household members (i.e. getting married/ divorced, adoption, new baby)?
    Notice of Change must be reported within 10 days of the household change. The change may or may not affect your rent. For more information call your Program Specialist, (406) 549-4113.  Additions to your households other than births or adoptions must be approved by your Program Specialist.  Download the Notice of Change form >>

  • What is the Pet Policy
    It depends on your lease with your private landlord.

  • If I am searching for a unit, how much rent can I afford? 
    Because what an individual can afford varies according to the individual circumstances, you will need to meet with your Program Specialist who will complete an affordability worksheet for you. Contact your Program Specialist by calling the Missoula Housing Authority offices, (406) 549-4113.

  • How do I move with assistance?
    Download the "What to Do If I Move" form >>

  • Can I use my voucher in another community?
    No, you cannot transfer your Shelter Plus Care Voucher to another community.

  • How long is the waiting list?
    6 months – 1 year

  • How do I become a Shelter Plus Care Landlord? 
    Your willingness to rent to one of our participants is the first and biggest step. When someone applies to rent one of your units, they will give you a “Request for Tenancy Approval” (RFTA). You complete it and send it to MHA for our review. Many landlords fax us RFTAs to speed the process. We then make sure it is affordable for the family and schedule a Housing Quality inspection of the unit. All units must pass this inspection. Then the tenant can sign a lease with you and meet with MHA to complete their process. We then execute with you a Housing Assistance Payment (HAP) contract. We typically fax the contract to you for your signature. WE CANNOT PAY ASSISTANCE TO YOU UNTIL WE RECEIVE A SIGNED HAP CONTRACT. Our assistance is effective from the date the unit passed inspection or the date of the lease whichever is later.

    Our assistance to the family is based on their income, so we pay a portion of their rent and they must pay the rest. That proportion will vary over time as their circumstances change.

    The unit must pass inspection at least once a year. Download the HQS Inspection form >>

    We would be glad to send you a Landlord information packet with more complete information, or you can make an appointment with the Admissions and Occupancy Manager.

 


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