- Sample Lease
- Where do I pay my rent?
- Maintenance Contact Info
- What if my income changes?
- What to do if there is a change in household members (getting married/divorced or having a baby/ adoption)
- What is the Pet Policy?
- What is the policy on Reasonable Accommodations?
- What is the Grievance Procedure?
- General information on the Community Service Requirement
- How long is the waiting list?
- I am expecting a change in my rent amount. What do I owe this month?
- Sample Lease Download here >>
- Where do I pay my rent?
You can send or drop off your check or money order to Missoula Housing Authority, 1235 34th Street, Missoula, MT 59801. There is a secure 24 hour/ day drop box near MHA’s entrance. MHA will NOT accept cash.
If you are a Vantage Villa Resident you can use the drop box in your lobby.
- Maintenance Contact Info
If you need to report a maintenance request or maintenance emergency please call MHA, (406) 549-4113. Emergencies are threats to life and safety such as broken water pipes, no heat, no water, broken windows and broken toilets in one-bathroom units.
In the case of emergencies that occur after business hours (after 4:30 p.m. Monday thru Friday, Saturday or Sunday) please page an on-call maintenance person at (406) 327-8207 & leave your phone number in order for them to assist you.
- What if my income changes?
Notice of change must be reported within 10 days of the income change. The change may or may not affect your rent. For more information call your Program Specialist at (406) 549-4113. Download the Notice of Change form here >>
- What to do if there is a change in household members (ie. getting married/divorced or having a baby/adoption)
Notice of change must be reported within 10 days of the household change. The change may or may not affect your rent. For more information call your Program Specialist, (406) 549-4113. Additions to your households other than births or adoptions must be approved by your Program Specialist. Download the Notice of Change form here >>
- What is the Pet Policy? Download the Pet Policy here >>
- What is the policy on Reasonable Accommodations? Download the Reasonable Accommodation Form here>>
- What is the Grievance Procedure? Download the Grievance Procedure overview here >>
- General information on the Community Service Requirement
Every adult member of Public Housing units is required to perform eight hours of community service per month UNLESS they are exempt. Please call MHA to get a list of agencies that need community service. Participants are expected to use tracking sheet(s) and are required to turn completed tracking sheets in at their annual recertification meeting.The following criteria would qualify a household as exempt from community service:
— You are 62 years or older;
— You are working at least 30 hours per week on a permanent basis;
— You are blind or disabled and you can certify to the Housing Authority that because of this disability you are unable to perform Community Service;
— You are the primary caretaker of a blind or disabled individual who is unable to perform Community Service;
— You are in vocational or job-skills training directly related to employment;
— You are in an educational program directly related to employment and you have not received a high school diploma or GED;
— You are in an educational program or in a course of study leading to a certificate of general equivalence (GED);
— You are providing childcare services to an individual who is participating in a community service program; or
— Your family receives assistance under a state welfare program which has work or community service requirements, and you are in compliance with those requirements;
— You provide child care to preschool age children while spouse works full-time;
— You receive Unemployment;
— You are a full time student; or
— You have a Live-in Aide. - How long is the waiting list?
6 months to 2.5 years
- I am expecting a change in my rent amount. What do I owe this month?
Please call the Asset Manager Assistant, (406) 549-4113.