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Missoula Housing Authority

How to Apply


General FAQ

How do I apply with MHA?

If you are interested in applying for any of MHA’s Affordable Housing programs, please contact the Waitlist Coordinator at (406) 549-4113 x118. If you are interested in applying for any of MHA’s subsidized housing programs, the first step is to register through our online portal, Missoula.House. You will be asked to provide some basic information about your household and choose wait lists you would like to apply for. Please visit our online portal to begin the application process or call (406) 549-4113 if you need assistance.

Now that I’m on the subsidized housing waiting list, what do I do?

MHA recommends you keep in contact with us by logging into your online account from time to time. You can check your status on wait list and update any information about your household. If your name comes to the top of the list, you will be notified by mail. This makes it extremely important for families on the waiting list to alert MHA of any change in contact information. For more information, please call our Admissions Technician at (406) 543-4113 x113.

Missoula.House FAQ

What is Missoula.House?

Missoula.House is a new online rental application service, providing MHA’s clients the ease and convenience of searching and applying for housing online without having to physically come in to the MHA office.

Can I use Missoula.House with my phone?

If you're browsing Missoula.House from any mobile device, you will be automatically redirected to the mobile version for easier viewing. Missoula.House also provides an iPhone and Android App, called RentCafe, available in the Apple App Store and Google Play Store, respectively.

Do I have to register to use Missoula.House?

Yes, when you are ready to submit your application you will need to register. The email address and last name used during the registration process must match the information MHA currently has on file. Information collected during the registration process will not be shared with 3rd party vendors except to convey information to the properties to which you are applying.

What are the benefits of registering Missoula.House?

With a Missoula.House account, you can easily, keep track of your waitlist status and make updates to your family’s profile.

What is Resident/Participant Login?

All properties in Missoula.House offer a Resident Services Portal. To access Resident Services, click the “Resident Login “link. Resident Services allows you to submit maintenance requests, update your personal information and find out about events in your community. Resident Services is one more way Missoula.House is serving the needs of apartment renters.

What is my username?

The email address you used to register for Missoula.House is your username.

What if I forgot my password?

Forgotten passwords can be retrieved by using the "Forgot Password Link" on the login page. Then you will be asked to type in your username, then select the submit button.

Why do I get an error when I try to register?

Your name or email address may be different than what MHA has on file.

Do I have to have an email address to register?

Yes. If you do not currently have an email address, the service will direct you to several places where you can register for a free email address.

Can I use my friend’s email address?

No, the email address used for registration must be unique to the user creating the account. You cannot use the same email address to create an account for yourself and for someone else (relative, client, friend, etc).

If I don’t have internet access, can I still apply for housing?

Yes, MHA will always provide accommodations for people with disabilities as well as a lack of internet access. There are a number of places in our community where you can access the internet, such as the library and Missoula Aging Services. If you are working with a social service provider, consider asking them for help.

Will MHA still contact people via mail?

Yes, MHA will still contact all applicants by mail with an annual update, invitations to full application interviews and notifications regarding wait lists. It is still important to update your mailing address with our office.

Whom should I contact if I have questions or need help registering on Missoula.House?

Contact our waitlist coordinator at (406) 549-4113 ext 113.

Fair Housing Policy

It is the policy of the Missoula Housing Authority to comply fully with all federal, state, and local nondiscrimination laws and with the rules and regulations governing Fair Housing and Equal Opportunity in housing and employment. All persons will be treated fairly and equally without regard to race, color, sex, religion, creed, national or ethnic origin, age, familial or marital status, handicap or disability or sexual orientation. The Missoula Housing Authority complies with the Fair Housing Act and provides reasonable accommodations/modifications to persons with disabilities. The MHA's office is accessible to persons with disabilities. Accessibility for the hearing impaired is provided by the Montana Relay Service at 1-800-253-4093.